Shipping policy

Last updated: July 10, 2026

At Malaccawin, clear visibility into when and how your order arrives is, in our view, an essential part of a great shopping experience. Below, you'll find everything you need to know about our delivery process.

Shipping Costs

Free shipping is available on all orders within the United States — no minimum order value required.

Shipping Destination

We currently fulfill and ship all orders within the United States.

Processing & Delivery Timeframes

Order cutoff time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
Orders placed after the cutoff will begin processing the following business day.
Handling time: 1–2 business days.
Transit time: 3–7 business days.
Estimated total delivery time: 4–9 business days from the order date.

Shipping Carriers

We work with reliable national carriers, including:

USPS
UPS
FedEx

The carrier assigned to your shipment is chosen based on your delivery location and order details.

Order Tracking

As soon as your order ships, you'll receive a confirmation email containing your tracking number.

Use it to follow your shipment's progress in real time on our Track Your Order page.

Delivery Issues

If your package is delayed beyond the estimated timeframe, appears lost in transit, or arrives with visible damage, please contact our customer service team right away. We'll investigate and work with you to find the best resolution. Your satisfaction matters to us, and we'll stay in touch until the issue is fully resolved.

Contact Information

Store name: Malaccawin
Company name: VN - COMPANIES, LLC
Company number: L25000562048
Company Address: 5701 Sunset Dr, South Miami, FL 33143, United States
Email: info@malaccawin.com
Phone number: +1 786 4141714